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Scheduling, Recall & Patient Growth Systems for Pediatric Practices

Built for pediatric practices losing revenue to phone-bound scheduling, well-visit gaps, and parents who never get a reminder that fits their week.

Pediatric parents book on their phone, at night, between everything else. Practices that still run scheduling through a daytime phone line lose well visits, miss vaccine windows, and carry no-show rates they've stopped questioning. We install the system that meets parents where they actually are.

No-show rates in pediatrics commonly run 15-25%, and every missed well visit is both lost production and a gap in the care schedule. Text-first reminders and self-serve rescheduling routinely cut that figure by a third.

Deliverables
5 core deliverables
Timeline
Reminders and recall live in 14 days, full intake system in 30
Investment
Setup from $5,000 · managed system from $2,000/mo

What changes in 90 days

  • After-hours scheduling and triage routing handled without adding front-desk staff
  • Well-visit and immunization recall running automatically by age cohort
  • No-show and late-cancellation rates driven down with text-first reminders
  • New-family inquiries answered in minutes instead of the next business day

What ships

  • AI phone and SMS agent for overflow, after-hours, and new-family inquiries
  • CRM layer alongside your EHR with age-cohort recall segments
  • Well-visit, immunization, and sports-physical reminder sequences
  • Cancellation waitlist automation that refills same-day openings
  • New-family onboarding sequence and a monthly visit-and-recall scorecard

Parents don't call during business hours

The parent deciding to switch pediatricians is doing it at 9pm with a sick toddler asleep down the hall. If your only intake path is a phone line that opens at eight, that family finds a practice with online booking before your team ever knows they existed.

We add an after-hours path that captures the inquiry, answers the questions parents actually ask - insurance, new-patient availability, nurse-line hours - and puts the appointment on your schedule before morning.

Recall by cohort, not by memory

Well-visit schedules are predictable to the month, which makes them perfectly automatable. Yet most practices rely on the parent remembering, or a single reminder call the day before.

We segment the panel by age cohort and run recall on a schedule that matches the visit calendar: text first, email second, call task last. The same structure covers immunization windows and the annual sports-physical rush.

Filling the openings you already have

A same-day cancellation in a full schedule is a chair that earns nothing. Manually working a call list to fill it takes an hour your front desk doesn't have.

An automated waitlist texts the next set of families who wanted an earlier slot and books the first to respond. Most practices recover several visits a week from openings they used to write off.

See if we're a fit

Get a personalized plan for your pediatric practice

Answer 6 quick questions. If we're a fit, we'll show you exactly how this system would run inside your business and book your Growth Audit.

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How we prove it for pediatric practices

Pediatrics is a vertical we've built for directly. Reporting centers on completed visits, recall compliance by cohort, and no-show rate - the operational numbers a practice manager can act on.

See real results from work like this

Every engagement is measured. Browse case studies for outcomes from operators who installed this stack with us.

View case studies

Frequently asked

Does this replace our EHR?
No. The automation layer runs alongside your EHR. Clinical records stay exactly where they are.
How do you handle patient privacy?
We build within your existing HIPAA obligations and BAAs, keep protected health information inside systems you already control, and keep clinical data out of marketing tools entirely.
Will the AI agent give medical advice?
Never. It handles scheduling, insurance, hours, and directions, and routes anything clinical to your nurse line or on-call protocol.
What moves first?
No-show rate. Text-first reminders with one-tap rescheduling usually show measurable improvement within the first month.

Ready to install this for your pediatric practice?

Apply for the Growth System Diagnostic. We'll map the system and tell you honestly whether we're the right team to build it.

Get My Free Growth Diagnosis